Frequently Asked Questions

Is Housesimple available where I live?

We cover the following outcodes: BB, BD, BL, CH, CW, DN, FY, HD, HG, HU, HX, L, LN, LS, M, OL, PR, S, SK, WF, WA, WN, YO; or the following postcode districts LA1 – LA7, LA11 – LA18, LA20, NG18 - NG24, NG34, PE10 - PE12, PE20 - PE25, ST7 – ST8, SY13 – SY14.

Yorkshire Granada-FREE-Map

How can you do free?

At Housesimple we think it's time for change. We believe selling your house should be a great experience. That’s why we are making it simple, transparent and free.

We’ll put you at the heart of everything we do, from valuation right through to completion. This means, without paying a penny, you’ll get an outstanding service from your local property partner, expert sales progressor and negotiator all working together to sell your home quickly, easily and for the best possible price.

Also, we make things even easier by recommending useful services from our partners that you’ll need and only when you need them. We only select the very best partners to work with, ones that we would happily recommend to our own family. If you choose one of these optional services, our partner pays us.

Why don't you sell houses for free where I live?

We don't sell houses for free in your area yet but we'll be coming soon.

What's the first step if I decide to sell my property through Housesimple?

Simply book your FREE home valuation here or call us on 0333 103 8390 to arrange. You'll then be guided through the process and given your next steps.

Will you still get me the best price for my property if you're selling for free?

We are fully motivated to get the best outcome for you because we rely on your positive referrals and testimonials to generate more business.

What happen when I need to speak to someone?

When you sell your home with Housesimple you will be given contact details for each member of your dedicated team along the way. Your Local Property Partner, dedicated account manager, Negotiator and Sales progressor will be with you at every step making sure that we sell your home quickly, easily and for the best possible price.

What happens when there’s an offer on my property?

We will let you know of all offers immediately, regardless of which service you choose. If the price isn’t right then we’ll do everything we can to negotiate a price you’re happy with.

How does the viewings process work?

Using our viewings booking system, a viewer chooses a time based upon the availability you have set within your account. Their request will then be sent to you for approval. Assuming you don’t need to alter the times you have previously set, you simply confirm and the address, directions and timing are sent out. In compliance with the data protection act, no contact details will be given to either party without consent.

How quickly can you visit?

Our representative will confirm an appointment as quickly as possible once you have requested a home visit. We generally expect them to visit the property within three working days depending on your availability. It’s then up to a further 24 hrs for Housesimple to compile the listing. We can put your property on the market within a matter of days.

Will you value my property for me?

Yes, we always complete a home visit for all of the properties that we sell and offer an accurate valuation guide as part of this service. Our valuations use analysis of Land Registry data, local house price movements, recent sales and archived (failed) sales. We take all of this into account as well as square footage, layout, work undertaken, condition, build type and plot size. Of course, we will be happy to put your property on the market at a price you decide but it should be a realistic price in order to generate viewings and ultimately sell.

How long will my advert be online for?

We aim to sell your property as quickly as possible. You will get up to 6 months of marketing time on Housesimple and hundreds of other property websites, including market leaders Rightmove, Zoopla and Primelocation.

Where will my home be advertised?

We advertise your property on Rightmove, Zoopla and all the major property portals. These websites generate around 180 million searches per month, where approximately 95% of potential buyers start their property search online.

Once I’ve had an offer, do you do the sales progression?

Yes, we see your property through to completion. You'll be given a dedicated sales progressor and you'll also be able to track the progress in you MyHousesimple dashboard.

What’s the average timescale from sale to completion?

It is very difficult to accurately put a timescale on the conveyancing process. The average for this is around 8 – 12 weeks, but every property sale is different and it often depends on the complexities of the other property sales involved in the chain. You dedicated sales progressor will keep you updated through the whole process so you'll know exactly what's going on.

Which professional bodies are you affiliated with?

We are members of The Property Ombudsman redress scheme, and are also registered members of UKALA and National Association of Estate Agents (NAEA).

Do you vet potential viewers?

Yes, we always take viewer contact information and take down details of their chain position and financial arrangements for buying so that we can ensure we have all of the necessary information vendors may want to know.

Who will visit my property?

You'll be given your own Local Property Partner. They will visit your property to take a look around, provide you with an accurate valuation and explain the next steps. You'll also be given their direct details and if you have any questions they will be on hand to help.

Do I deal with just one person?

We'll go one better than that, we'll give you your own dedicated team. This means you'll get a specialist in each area all working togeather to sell your home quickly, easily and for the best possible price.

How long have you been trading for?

Housesimple was founded in 2007 as a Partnership. In 2011 we became Housesimple Ltd. We have now been trading for 12 years and have sold and let thousands of properties in that time.

How much is your house worth?

Get a FREE no obligation valuation visit from our Local Property Expert.

Book a free valuation